If the App Needs Training, It Will Not Be Used
Field workers do not read PDFs. If your software requires a 'Training Day,' you have built it wrong. The interface must be as obvious as a hammer.
Editorial Archive
Page 15 of 17
“We Need a New System” No. We Need One Clean Spreadsheet.
Buying new software to fix bad habits is expensive. If you cannot manage a list in Excel, you cannot manage it in SAP. Fix the data first.
PDF ‘User Journey’ Review: Why Your Report Dies on Page 2
Your data is perfect, but your deliverable is unreadable. If the client has to squint to see the EBITDA bridge, you have already lost.
“We’re GDPR-Compliant” Is Not a Safety Guarantee
Compliance is a checkbox; Sovereignty is a wall. Why the GDPR badge on a website does not protect your Citizens from foreign espionage.
“Pipeline” Is Not Money: Forecast Only What Has Earned the Right
Sales reps are optimists. CFOs are realists. We bridge the gap by 'scoring' the pipeline based on evidence, not sentiment. Stop forecasting hope.
Your “Free” Form Builder Is a Breach of State Secrets
Shadow IT is not innovation; it is an unauthorized treaty with a foreign power. Why 'free' tools are the most expensive risk we take.
Your Calendar Is a Compliance System. Admit It.
We treat calendars as personal diaries. Regulators treat them as evidence. Learn why 'Meeting with Client' is insufficient documentation.
The Audit That Turned Into a Scavenger Hunt
When the client asks for proof, you should not need to search WhatsApp. Scattered data is a liability. Structured data is an asset.
My Rant: If Your Numbers Don’t Tie Out, I Stop Listening to Your Story
A narrative is only as strong as the math behind it. If your Pitch Deck says $5M and your Tax Return says $4M, you don't have a rounding error; you have a credibility crisis.
The Terms of Service Are a Security Document. Whether We Like It or Not.
The brochure sells you safety, but the Terms of Service sell your data. Learn why the legal fine print is the only security architecture that matters.
Google Forms for Sensitive Intake? Assolutamente No.
Sending a purple Google Form to a Fortune 500 client is not 'agile.' It is amateur. Secure your intake or lose the contract.
Mobile-Friendly or Nothing: If It Breaks on a Phone, It’s Dead
You design on a 27-inch monitor. Your client approves on a 6-inch screen. If your Deal Room doesn't work in a taxi, you are losing the deal.
The Day the Lawyer Called: A Discovery Request We Couldn’t Refuse
When foreign courts demand Citizen data, your vendor's 'compliance' becomes your liability. Here is how we survive the breach of sovereignty.
“We’re in Frankfurt” — and the Keys Are Still Abroad
Why the 'Region' dropdown menu is the greatest trick Big Tech ever pulled on the public sector.
Privacy Is a Luxury, and Our Clients Can Tell When We’re Cheap
High-end clients notice details. When your tools are 'Free,' they notice the ads, the tracking, and the lack of polish. Privacy is the ultimate luxury good.
“Final_FINAL_v7” Is a Liability. Versioning Must Be Defensible.
Multiple 'final' files look like governance failure; we enforce one source-of-truth, meaningful names, and a superseded archive with logs.
Stop Sending Me Screenshots of Dashboards: I Need the Raw Export
A screenshot is a postcard from a place we cannot verify. Why static images of gauges and pie charts are liability magnets, and why we demand the raw rows.
ZIP Files Make Us Look Amateur. There, I Said It.
Sending a ZIP file is the fastest way to say 'I don't care about your user experience.' It is time to kill the archive.
Big Buttons. Wet Gloves. Respect The User.
Tiny dropdowns are not a design choice; they are a safety hazard. Respect the worker in the rain. Design for the glove.
Stop Sending Me Portals: Vendor Logins Are an Accounts Payable Tax
I have 42 passwords. I only want one invoice. Vendor portals are lazy, arrogant, and create audit holes. Here is how we boycott them.