Topic: Disaster-recovery

Found 2 entries.

• The Closed Embassy of Vendor Support: When Portals Fail

  Why a municipality cannot rely on online support portals during a crisis, and how to mandate sovereign emergency communication.

• The Day the Fiber Cut: Why Offline Capability is a Civic Duty

  When a backhoe severed our connection, we discovered that our 'modern' SaaS tools had turned the municipality into a helpless dependency.